WALT DISNEY WORLD SWAN AND DOLPHIN - MEDIA

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Description:

In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is the gateway to Central Florida’s greatest theme parks and attractions. The resort is located in between Epcot® and Disney's Hollywood Studios™ and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park.

Minutes from Disney's Wide World of Sports™ Complex, Downtown Disney® area, Disney's Typhoon Lagoon Water Park and Disney's Blizzard Beach Water Park.

The Walt Disney World Swan and Dolphin is located 2 miles southwest of the intersection of I-4 and State Rd. 536. Approximately 20 minutes from Orlando International Airport, 15 minutes from the Orlando Convention Center and 25 minutes from Amtrak.

The resort was designed by internationally acclaimed architect, Michael Graves, and offers entertainment architecture outside and modern luxury with a creative touch inside. All guest rooms have been redesigned in luxurious sophistication by Michael Graves and feature the Heavenly Bed®.

 

Resort Ownership/Management Overview:

  • Tishman Realty & Construction Corporation and MetLife own the Walt Disney World Swan and Dolphin.
  • Starwood Hotels & Resorts Worldwide manages the Walt Disney World Swan and Dolphin.
  • The Walt Disney World Swan and Dolphin is designated as part of the collection of Walt Disney World® Resorts (see “Walt Disney World® Resort Benefits”)

Number of Guest Rooms: 

 
Walt Disney World Swan:    758 guest rooms
Walt Disney World Dolphin: 1,509 guest rooms
Total Resort: 2,267 guest rooms


Convention vs. Leisure Business:

With 2,267 guest rooms, the Walt Disney World Swan and Dolphin maintains a mix of both convention and leisure business. The layout is flexible enough to offer separate convention facilities, making the resort appeal to both markets.

Walt Disney World® Resort Benefits:

Guests of the Walt Disney World Swan and Dolphin receive many special Disney benefits, including:

  • Complimentary transportation to all Walt Disney World® Theme Parks and Attractions, including water taxis to Epcot® and Disney's Hollywood Studios™.
  • Extra Magic Hours benefit - Each day, one of the four Walt Disney World Theme Parks opens one hour early or remains open up to two hours after regular park closing time (Valid Theme Park ticket and Resort I.D. required).
  • On-site Disney Ticket Desk.
  • Advance tee times on four nearby championship Walt Disney World® golf courses.
  • Dine with appearances by some of the lovable Disney characters for breakfast or dinner in select Walt Disney World Swan and Dolphin restaurants.

     

Dining and Entertainment:



The Walt Disney World Swan and Dolphin offers 17 restaurants and lounges:

  • Includes two celebrity restaurants, Shula’s Steak House and Todd English’s bluezoo. Both venues are operated by the resort in operational collaboration with the celebrity personalities
  • Shula’s Steak House – Enjoy great food at the critic’s choice for “Orlando’s Best High-End Steak House” and multiple recipient of Wine Spectator’s “Award of Excellence”.
  • Todd English’s bluezoo – Internationally acclaimed chef, Todd English, combines the freshest seafood with coastal cuisines from around the world in a setting you won’t forget.
  • Il Mulino New York Trattoria - Traditional Italian cuisine from the Abruzzi region of Italy, served in a lively bistro environment.
  • Kimonos – Authentic Japanese sushi bar where the art of sushi is created nightly. Then, have fun with nightly karaoke.
  • Fresh Mediterranean Market – Savor fresh, made-to-order menu items from this Mediterranean-style market.
  • The Fountain – All-American nostalgic favorites such as juicy hamburgers, golden fries, and hand-dipped shakes and malts.
  • Picabu – A curious gallery of evocative food and decor. Self-service dining and sundries, 24 hours a day.
  • Lobby Lounge – Relax and enjoy morning coffee and freshly prepared pastries, or an evening cocktail in this comfortable, open atmosphere.
  • Java Bar – Conveniently located for morning coffee and freshly prepared pastries and evening cocktails.
  • Garden Grove - Enjoy buffets for breakfast and dinner or casual a la carte favorites for lunch in Garden Grove, recently redesigned with a Central Park theme. Disney character dining featured nightly or for breakfast on Saturdays and Sundays. Perfect for family dining.
  • Splash Grill/Splash Terrace – Lunch and snacks, just steps from the pool. Serve yourself or enjoy table service. Indoor and outdoor seating.
  • Cabana Bar & Beach Club – Sleek and contemporary with a hint of South Beach style, this is the perfect place for lunch or dinner. Then transition into evening with cocktails at the illuminated bar. Open seasonally.

For dining priority seating, call 407- 934-1609.


Recreation:

  • Five swimming pools, including a grotto pool with waterfalls and water slide, and white sand beach
  • Mandara Spa
  • Four lighted tennis courts
  • Jogging trails
  • Two health clubs
  • Swan paddle boat rentals
  • Camp Dolphin supervised children’s activities
  • Beachside playground
  • Game room

Resort Contact Information:



Main Address: 
Walt Disney World Swan and Dolphin
1500 Epcot Resorts Boulevard 
P.O. Box 22653 
Lake Buena Vista, FL 32830 
USA

Main Phone Numbers:
Reservations 800-227-1500
Internet Reservations 888-828-8850
Sales Department 800-524-4939 
Walt Disney World Swan 407-934-3000
Walt Disney World Dolphin 407-934-4000
NOTE: Both telephone numbers will direct you to a resort operator, so either can be used as the “main” number.

 

Main Fax Numbers:

Reservations 407-934-4710
Sales Department 407-934-4880
Walt Disney World Swan 407-934-4499
Walt Disney World Dolphin 407-934-4884
 
Web Addresses:
Leisure Market www.swandolphin.com
Meetings Market www.swandolphinmeetings.com
 
E-Mail Addresses:
For Room Reservation Information resinfo@swandolphin.com
For General Resort Information info@swandolphin.com
For Meetings Information meetings@swandolphin.com


ADDITIONAL INFORMATION

Transportation Information:

Complimentary scheduled transportation to Walt Disney World® Theme Parks and attractions, including water taxis toDisney's Hollywood Studios™Epcot®, and Disney's BoardWalk entertainment district.

To/From Airport: 
Mears shuttle every hour (on the ½ hour): approx. $20.00 (adult), $16.00 (age 4-11), free (under age 3)
Taxi: approx. $60.00 
Private limo.: approx. $175.00 to the hotel, $155.00 return to the airport 
Town car TO and FROM: approx. $82.00 to the hotel, $67.00 return to the airport

To Hotel From Orlando Amtrak Station: 
Taxi: approx. $70.00 each way 
Private limo.: approx. $175.00 each way

To Orlando Amtrak Station From Hotel: 
Taxi: approx. $60.00 each way 
Private limo.: approx. $155.00 each way

To Hotel From Kissimmee Amtrak Station: 
Taxi: approx. $50.00 each way 
Private limo.: approx. $150.00 each way

To Kissimmee Amtrak Station From Hotel: 
Taxi: approx. $40.00 each way 
Private limo.: approx. $125.00 each way

*All prices are in US Dollars and subject to change.



Accommodations:

The enchanting resort is topped by five-story swan and dolphin statues and features colorful atmospheres throughout. All rooms have air conditioning, two-line telephones with data port and voice mail messaging, high speed Internet access (charges apply), color/cable TV, mini-bar and in-room safe.

Typical Guest Room Features:

  • King or double/double bedded rooms
  • In-room safe
  • 32" Widescreen flat-panel LCD TV with 30 channels of your favorite HD programming including Showtime® and ESPN®
  • Private vanity in bathroom
  • Two-line telephones with data port
  • Voice mail service
  • Wireless high-speed Internet access
  • Hair dryers
  • Make-up Mirror
  • Ironing board and iron
  • Refrigerator and Personal Pantry Service
  • Sofa or designer chair
  • Non-smoking
  • Disability accessible rooms available
  • Coffee maker and complimentary Starbuck's® coffee in-room
  • Complimentary newspaper

Resort Service Package:

Resort Service Package is $23 + tax per day and includes:

  • Unlimited domestic long distance and local calls
  • Unlimited access to the resort’s health club facilities - 24 access to Dolphin Health Club
  • Tennis equipment and access to lighted courts, seasonal pool and recreational activities.
  • In room WiFi / High-speed Internet access
  • 2 bottles of water daily
Services/Facilities/Shops:
  • Galleriá Sottil
  • Lamont's
  • Disney merchandise
  • Convenience store
  • Confectionery
  • Mandara Spa
  • Alamo National Car Rental Desk
  • Multi-lingual Concierge Staff
  • Disney Tickets Desks
  • Disney Cruise Line Desk
  • ANA Hallo Desk
  • Nippon Travel Desk
  • JAL PAK Desk
  • JTB Desk
  • Mears Transportation Desk
  • Two airline boarding pass kiosks
  • The Galleriá Sottil - Art Gallery
  • Lamont’s - An upscale boutique
  • Sugar3 - A candy store
  • Disney Gift Shops
  • Guest Laundry
  • Game Room
  • Outdoor valet parking

Meeting Facilities and General Information:

Over 329,000 square feet of flexible indoor meeting space to accommodate groups of any size. Including four ballroom options ranging from 55,000 square feet to 3,500 square feet. 84 meeting rooms, including two executive boardrooms. Exhibit/convention space comprises 110,500 square feet of contiguous space, divisible into six sections. Pacific Hall provides 49,920 square feet and new addition to the Atlantic Hall provides an additional 9,300 square feet. There are also 110,200 square feet of outdoor space, including an outdoor terrace (16,200 square feet Pacific Terrace), poolside terraces and courtyards.


Disney On-Site Benefits:

Disney on-site benefits include: complimentary Disney transportation to Walt Disney World® Theme Parks and attractions; special Disney multi-day meeting/convention tickets to Disney Theme Parks; Disney business seminars; behind-the-scenes tours; personal enrichment programs; use of Disney Theme Parks for themed parties and events; Disney character appearances at group functions; direct access to the creative elements that make Disney famous: audio-visual equipment; set and environment design; speech-writing; speaker searches; video and multi-image productions; special effects; floral and photographic services; ESPN Wide World of Sports™ Complex for sporting events, team-building programs and themed functions.


Meeting Equipment & Services:

Supplied by the hotel at a charge: Installed & Portable PA System; Tape Recorders/Players; All Microphones; A/V Replacement Parts; Rear Screen; Overhead; 35mm/70mm Slide Projectors; Remote Control Cords; VCR; Cameras; Computer Monitors & Projectors; CCTV Equipment; Flip Charts; Portable Stages; Registration Counters; In-Room Video; Package Handling Services; Meeting Room Re-Key; Lighting Remotes; Telecommunication Services

Supplied by the hotel complimentary: Room Keys; Tables; Chairs; Lecterns; Chalkboards; Pads; Pens; Pencils; Water Coolers

Meeting Support Services:

Provided by the hotel at no charge: First Aid

Provided by hotel at a charge: Electrician; Locksmith; A/V Technicians; Notary Public

Provided by local vendors at a charge: Laborers; Messenger; Stenographer; Print Shop; Photographer; Carpenter; Display Builder; Translators; Painter; Plumber; Musicians; Guards; Decorator; Registration; Tours & Entertainment

Business Centers: Two Full Service Business Centers; 24-Hour Business Services Available

Computer Reservation Systems Used:

SWAN Airline Codes: 
SABRE: WI15880
APOLLO: WI179
WORLDSPAN: WIDISNY
AMADEUS: WIDWSWAN

DOLPHIN Airline Codes: 
SABRE: SI41212
APOLLO: SI15200
WORLDSPAN: SI468
AMADEUS: SIDWS468


Credit Cards Accepted:

AMEX 
JCB 
Visa/Master Card 
Discover
Diners Club

Note: Eurocard not accepted


Check In/Out Time:

3 P.M. check-in 
11 A.M. check-out

*Guest may request an earlier check-in or later check-out, subject to hotel occupancy.